Privacy Policy

 

We value your privacy and security. This Privacy Policy describes the information we collect from you, what we do with the information, and how we protect it. If you have any questions about our Privacy Policy, please contact support@clevercast.com.

Personal Information Collected

When you sign up for a user account, we will ask you to provide contact information such as your name and e-mail address, and some additional information which is necessary for the application to operate.

When you use the application, we store the time and duration of the videos that you view and your answers to the certification questions. Both are necessary to know if you meet the conditions for obtaining certificates.

The application uses standard information sent by your browser, such as your IP address, browser type and operating system, to provide you with an optimal user experience. Certain information, known as a 'cookie', is also collected to provide users with a personalised experience. Through the use of cookies we can record how you interact with our application. The cookies collect information in an anonymous form and aggregate the information for statistical purposes.

Use of Personally Identifiable Information

Your personal identifiable information is only used by the application in order to show you videos, ask questions and provide certificates. We will not provide any personally identifiable information about you to any other person other than a law enforcement or regulatory agency at their request. We absolutely do not sell, rent or otherwise provide your information for inclusion on third party e-mail or other marketing lists.

Protection of Your Information

All sensitive personal data is collected and stored on our own servers within the European Economic Area.

Children’s Privacy

Our service is not available to children under the age of 13, and we will not intentionally maintain information about anyone under the age of 13.

Retention period

Your personal data will be stored during the time that you maintain a user account. All your personal data will be deleted when your user account is stopped.

Right to inspection, improvement, deletion, limitation, objection and transferability of personal data

You can contact Clevercast Learning via support@clevercast.com to:

Complaint

The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels - commission@privacycommission.be).